FAQs

How to register yourself on NRG Web Portal?

You can register yourself from the Menu named "Become Member” laid under "NRG Connnect” Menu.

What are the key points needs to be taken care before filling NRG Registration form?

For NRG Portal Registration user has to take care below things.

The fields are marked with * are mandatory so user has to fill them with proper and correct data.

The other fields are optional (that is already mention with optional word).

The Date of Birth should be in DD-MM-YYYY format only. You can fill it using Calendar which is automatically pops up when you click on Birth Date text filed.

The "User's Present Contact Information” it’s the most important information for NRG Foundation. By using these information the NRG Foundation can verify your details as necessary and do further process.

Registration Details are used for user's login purpose and required correct email address and password that must be between 8-20 characters.

User has to fill proper captcha validation code as shown in the Image below.

Verification Code

Once you submit the form you will get auto generated unique reference number on Screen and on your registered email Address. Now you are the registered user on NRG Website.

User will email receive on Successful Registration

What is "Present Contact Information" in User Registration?

"Present Contact Information” is user's current address's information.

Using these information the NRG Foundation can get the information regarding to user's present contact details.

In this form once user will select the country from the country drop down then after system automatically display the states belongs to selected country and if user will be able to get the his / her state name. And after selecting the proper state system will display the cities belongs to the selected state.

If you are not be able to get your State/City in the list then you can select "Other” that is listed at the last of the list. So once user will select the other from the list then system allow user to input his State/City name in the textbox.

So by this way user can insert his Present Contact Information while filling the form.

What is "Registration Details” in User Registration form?

It is for login purpose, user needs to feel the email address and the password that will be used for login purpose and to access the web application to Apply for the NRG Card.

What is NRG Card and what are the terms and conditions to apply for Online NRG Card?

This Card is issued by the NRG Foundation of Gujarat.It’s Paid Card and there is 5$ Rs. To be paid online to avail this card.

NRG card will be issued by the department after the verification of the application and all details provided, which would be dispatched on applicant’s shipping address.

Terms and conditions for NRG Card Application

  • This card is not transferable to any other person.
  • The card must be shown while purchasing goods or availing services from the participating business entities.
  • All special offers and discounts are subject to availability.
  • Scheme member reserve the right to cancel offer at any time without notification.
  • Discounts may be combined with other offers or discounts that are being provided by the participating businesses entities.
  • Lost or stolen cards can be replaced after getting copy of FIR and application on prescribed format.
  • The card is valid only till the validity period mentioned in the card.
  • It is not an identity card.

What are the prerequisites for applying for an NRG Card?

Below is the list of prerequisites for applying for an NRG card:

  • Scanned copy of Applicant's Passport Details (First and last pages).
  • Applicant's Passport Size Photograph.
  • Applicant's Residence Proof.
  • Applicant's Current Address.
  • Applicant's Address of Gujarat.
  • Credit/Debit Card OR Net Banking Account Details for Online Payment (5$)

How to apply for NRG Card?

Registered NRGs can login on nri.gujarat.gov.in using their username (Email Address used while registration) and password and then apply for NRG Card. If you are not registered on this website then you have to first registered on website and then only you can apply for the NRG Card.

After login into the system on user's dashboard there is an option like apply for NRG Card.

So once user will click on the Apply for NRG Card icon then system will display the pop up with the terms and conditions for NRG Card.

Once user will click on that system will redirect him to the new page where user has to fill the NRG Card related information. Also it is required to upload Passport Size photograph,Passport's front and last page images as per the recommended size given into the website.

And if user will click on "Same as Present Contact Information” then system will automatically fetch the details that user has filled earlier while registration.

So once user will fill all the details properly and press Submit then user will get the confirmation popup message on screen that means that details has been submitted in to the system and now user can go for Online Payment by clicking on "Click here for Payment” Button. It will redirect user to payment gateway page where user can pay 5$ . online for NRG Card by using Credit Card/Debit Card or Net Banking etc...(As per the options given by HDFC Payment Gateway).

Once user will click on button then system will redirect user to HDFC Payment Gateway where user will get option for pay online as per the options given by HDFC.

Once user will make the payment then system will redirect user to application page with status (I.e Payment is done successfully or not with proper reason)

I.e If payment get failed then system will display the reason and you can track your application by clicking on Track your application's button

After filling Application for NRG Card should I Pay later?

Once user has applied for NRG Card and due to any reason if user was not able to make the payment and if user want to pay now for his/her request then user has to log in into the system and needs to click on "View NRG Card Status” from Dashboard.

Once user will click on View NRG Card Status then system will re-direct user to new window where user will get the button "Pay Now” that will redirect user to HDFC Payment Gateway Page where user has to pay 5$ Rs for his/her NRG Card request by using Credit Card/Debit Card or Net banking etc... (As per the options given by HDFC Payment Gateway).

What is the process to receive the NRG Card after user has already applied for NRG Card?

Once user will make online payment then system will forward his/her NRG Card application's request to Department for further process.

And whatever the action taken by the department user will get an email for the same and he can also check his status by clicking on "View Status” after login on website

What is the process for retrieve the password?

If user forgot his password then he has to click on forgot password then system will ask for his Registered Email Address

Once user will fill the appropriate Email Address then system will send the link to user's registered email address.

And once user will click on that link then user will redirect to new window where user will be able to enter the new password with given criteria.